Privacy Policy

1. Introduction

This Privacy Policy or Privacy Notice is effective as of April 1, 2025. This Privacy Notice explains how PT Aktuator Cipta Cendekia (hereinafter referred to as “We”) obtains, collects, stores, controls, uses, processes, analyzes, corrects, updates, displays, announces, discloses, and protects your Personal Data. This Privacy Notice applies to all aspects (hereinafter referred to as “You”) involved with Us.

2. Target

This Privacy Policy applies to all individuals or organizations whose personal data is collected, used, or stored by Us, including but not limited to clients, prospective clients, business partners, vendors, employees, job applicants, and visitors to Our digital platform.

3. Types Of Data

• Identity Information: Name, position, and organizational affiliation;
• Contact Information: Email, phone number, and address;
• Business Information: Company or organizational data relevant to consulting services;
• Website Usage Information: IP address, cookies, and usage preferences;
• Information related to the job selection process (specifically for job applicants).

4. Purpose Of Data Collection

• The personal data collected is intended for:
• Supporting the implementation of ISO consulting services and certification assistance;
• Communication related to offers, projects, or service follow-ups;
• Preparing reports or documentation required for projects;
• Internal administrative processes and legal compliance;
• Employee recruitment and HR management;
• Service development and user experience improvement.

5. How We Use Your Data

We use your data to organize and manage documents such as Cooperation Agreements, Invoices, tax invoices, NDAs, Tender Documentation, and other matters that may be regulated in the future, as well as to communicate with you. We also use your data as company document archives, to market service products that will be included in the company's client list (with your consent if required by applicable laws and regulations).

6. Who We Share Data With

We will not sell personal data, but your data will be shared when necessary in the following cases:

• Data requirements for authorized Internal Teams, for example, for tender document verification, particularly regarding company experience;
• Partners or vendors with data confidentiality obligations.
• Certification bodies, regulators, or authorities that require data verification based on applicable legal regulations.

7. Data Security Management

In order to implement data security technically and organizationally, we take the following measures:

• Data access control;
• IT system security;
• Internal confidentiality policy;
• Training for staff on data protection.

8. Your Rights

You have the right to:

• Request access to your personal data;
• Correct inaccurate/inappropriate data;
• Request the deletion of data in accordance with legal provisions;
• Withdraw consent for the use of data.

All matters related to the fulfillment of existing rights, requests, and consents can be submitted via the company's email: compliance@aktuator.id.

9. Data Storage And Policy Changes

We store data for as long as necessary for service purposes, contract documents, or applicable legal obligations. Data will be deleted, destroyed, or anonymized if it is no longer needed. This policy may be updated at any time by us, and if there are changes that require further consent, we will announce them on our official website, www.aktuator.id, or contact you through the contact person listed.